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Accessibility and Real Estate: A Guide for Real Estate Professionals

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Accessibility is an increasingly important consideration in real estate. This is not only due to legal requirements but also a reflection of demographic shifts and evolving consumer preferences. As the population ages and the number of Canadians living with disabilities grows, accessible properties are increasingly in demand. 

Why Accessibility Matters in Canadian Real Estate

Accessibility involves building or adapting properties so they are usable by individuals with disabilities or mobility challenges. 

The need for such adaptations is growing. According to Statistics Canada, over 6.2 million Canadians, or about 22% of the population aged 15 and older, live with at least one disability. This proportion increases among older adults, a demographic that is expanding rapidly as the population ages. Even if a home or property owner does not have accessibility needs, there is a good chance that visitors may. Accessibility is shifting from a niche requirement to a more mainstream consideration.

Accessible properties can appeal to a broad market, including seniors, families with children, and those planning for future needs. This inclusivity may translate into faster transactions and potentially higher property values.

For investment property owners, failing to prioritize accessibility can have consequences. Canadian laws protect the rights of people with disabilities, and non-compliance with accessibility standards can result in lawsuits, fines, or reputational damage.

Accessibility Laws in Canada

Accessibility laws in Canada vary by province, territory, and property type, with federal and provincial regulations intersecting. Provincial laws, like Ontario’s AODA, set accessibility standards for public and private properties, including multi-unit buildings. Municipal building codes also include accessibility requirements, such as specifications for ramps and door widths. The Canadian Human Rights Act and the Charter protect against discrimination based on disability, obligating landlords and property managers to accommodate individuals with disabilities where possible. Real estate professionals must be aware of these laws to ensure compliance and effectively serve diverse clients.

Features of Accessible Properties

In Canada, accessibility features can range from basic modifications to fully barrier-free designs. 

For entryways, step-free entrances and ramps are essential for wheelchair users. Automatic doors and wider doorways—at least 860 millimetres, per most building codes—are also essential. Outdoor spaces, such as parking areas, should include accessible parking spots located close to the main entrance.

Indoors, open floor plans are often preferred, as they provide more space for mobility aids such as wheelchairs or walkers. In kitchens, features such as adjustable countertops, pull-out shelves, and lever-style faucets make everyday tasks easier. Bathrooms may include roll-in showers, grab bars, and non-slip flooring. 

Smart home technology can also play a role in enhancing accessibility. Voice-activated systems for controlling lights, temperature, and security features are increasingly popular. Video doorbells with visual and audio alerts are another valuable addition, particularly for people with hearing or visual impairments.

Selling: Marketing Accessible Properties

With increasing demand for homes that are easier to navigate or fully barrier-free increases, accessible properties may sell more quickly, if targeted towards the right audience. In some markets, they may also command higher prices, especially if they are well-designed and located in areas with a significant aging population.

When marketing accessible properties, communicate their unique features effectively. Start by emphasizing accessibility in listing descriptions. Highlight features such as step-free entryways, wide doorways, and accessible bathrooms without using stigmatizing language. Terms like “barrier-free,” “wheelchair-friendly,” or “universal design” are more inclusive than “handicap-accessible.”

Visual marketing plays a crucial role as well. Professional photos and videos showcasing accessible features help potential buyers or renters visualize the space and its usability. Focus on elements that make the property stand out, such as a beautifully designed ramp, a spacious kitchen, or modern assistive technologies.

Consider partnering with disability advocacy organizations or senior living groups to promote accessible properties. Online platforms that cater to individuals with disabilities can also be effective channels for targeted advertising.

Rentals

In rental markets, accessible units often attract long-term tenants who value the convenience and functionality these spaces provide. For landlords, this can result in lower turnover rates and reduced vacancy periods. Again, marketing to the right audience is key.

Buying: Effective Searches 

Retrofitting properties to meet accessibility standards can be expensive, and many buyers would prefer to find properties that already meet their needs. Real estate professionals should dedicate time to thoroughly searching for and evaluating properties with essential accessibility features, such as wide doorways, step-free entrances, and other accommodations specific to the client’s requirements. Actively listening to clients and understanding their unique needs is crucial in identifying properties that truly fit their criteria. Building relationships with local disability organizations and senior care groups can also help uncover potential listings that may not be widely marketed, offering additional opportunities to find suitable homes. 

If a good property is not available, search for ones that have good potential for upgrades, such as homes with open floor plans, single-story layouts, and doorways that can be widened without major structural changes. Properties will need space for modifications, such as adding grab bars or specialized countertops. Identifying properties with these foundational elements can help clients minimize renovations needed and related costs.

Establishing partnerships with contractors and specialists in accessibility upgrades can provide valuable expertise to guide clients and streamline the process. These connections allow professionals to offer trusted recommendations or seek advice, ensuring clients have access to reliable resources for adapting properties to meet their needs.

Emerging Trends in Accessible Housing

Several trends are shaping the future of accessibility in Canadian real estate. One of the most prominent is the rise of universal design, which focuses on creating spaces that are usable by everyone, regardless of ability. Unlike retrofits, universal design is integrated into the architecture.

Another growing trend is aging in place. With nearly one in five Canadians aged 65 or older, there is increasing demand for homes that allow seniors to maintain independence as they age, such as those with single-story layouts.

Finally, sustainability is also intersecting with accessibility. Developers are beginning to use eco-friendly materials and energy-efficient technologies in accessible housing projects. 

Real estate professionals should be aware of these trends, as well as local regulations, common accessibility concerns and housing solutions, to cater to the increasing demographics looking for them.