Francis Vallée, Royal LePage Vallée de L’Outaouais

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Gatineau, QC

Francis Vallée spent 10 years working for Loto-Québec before deciding to sell real estate for a living. It’s a gamble that has clearly paid off.

“The customer service I was able to give to my clients at Loto-Québec was highly personalized,” Vallée says. “That’s what attracted me first to real estate. I now have the chance to serve, to help people realize their dreams, to make a difference in their lives.”

Like many of this year’s Top Agents, Vallée says his success has been shaped by sincere empathy for his clients. “I always keep in mind to serve my clients as I would have them serve me,” he says. “The key to my success is putting myself in my clients’ shoes and exceeding their expectations in a way that I would want mine to be exceeded.”